Forgotten Username

Enter the details below your date of birth must be entered using format DD/MM/YYYY.

Once you have provided this information click Submit and your username will be sent to your email address.

If you get a message stating “No user found with the specified details” this means that the information does not match what we already hold.

To resolve this problem please complete and submit our general enquiry form. You may access this form by clicking the following link General Enquiries form

Once you have submitted the form, a Customer Service Agent will contact you within one working day.

Please enter your details where you see a * as your form cannot be submitted if this information is not provided


Email * 
Date of Birth * 
Post Code *